New Delhi Railway Station (station code: NDLS) is not just any station; it’s the heart of train travel in India’s capital. As one of the busiest and most important stations in the country, it can be overwhelming for first-time and seasoned travelers alike.
This ultimate 2025 guide will help you navigate NDLS with confidence. We cover everything from finding your platform and accessing comfortable waiting rooms to using the metro for a stress-free arrival and departure.
Understanding the Station Layout: Ajmeri Gate vs. Paharganj Side
The first thing to know is that NDLS has two main entrances/exits, serving different parts of the city:
- Ajmeri Gate Side (Main Entrance): This is the more organized and modern-facing entrance. It leads towards the upscale business district of Connaught Place and is directly connected to the Airport Express Line metro station.
- Paharganj Side (Rear Entrance): This leads to the bustling, budget-friendly backpacker area of Paharganj. It’s vibrant but can be chaotic, with many small hotels and shops.
Pro Tip: For a less chaotic experience, especially with heavy luggage, use the Ajmeri Gate side.
Finding Your Platform and Train
With 16 platforms, finding your train is the top priority.
- Check Your Coach Position: Before you arrive, use the NTES (National Train Enquiry System) app or check the station boards to find your train’s platform number and your coach’s precise position (e.g., Coach A1 will be near the “A” board on the platform).
- Look for the Alpha-Signage: Platforms have large, color-coded A, B, C, D signs hanging from the roof. These correspond to the coach positions listed on the chart. Find your coach letter and wait near that sign.
- Digital Displays: Large electronic display boards at every entrance list all departing trains by time, platform, and status (“On Time,” “Delayed”).
Waiting Rooms & Lounges: Where to Relax Before Your Train
NDLS offers several options to escape the crowds, depending on your ticket class and budget.
1. AC Waiting Rooms (Free)
- Location: Located on both the Ajmeri Gate and Paharganj sides, near the main entrance to the platforms.
- Eligibility: Passengers holding a confirmed AC class ticket (1AC, 2AC, 3AC, or CC) for a train departing that day.
- Features: Basic seating, charging points, and clean(er) toilets. Show your ticket for entry.
2. Executive Lounges (Paid)
- Location: On the Ajmeri Gate side (first floor).
- Eligibility: Open to all passengers for a fee, regardless of ticket class.
- Features: These are far more comfortable. For a fee (around ₹300-500 for 3 hours), you get:
- Comfortable seating and Wi-Fi
- Free refreshments (tea, coffee, snacks)
- Charging ports, workstations, and TV
- Clean restrooms and shower facilities (sometimes at an extra cost)
- Best For: Travelers with a long wait or those needing a quiet place to work.
3. Retiring Rooms (Book a Room)
- What they are: Basic hotel rooms located inside the station complex.
- How to Book: You can book them through the IRCTC website (under “Retiring Rooms”) or at the counter. Advance booking is highly recommended.
- Best For: Passengers with an overnight layover or an early morning train.
The Lifeline: Delhi Metro Connectivity
The metro is the best way to get to and from NDLS, helping you avoid Delhi’s infamous traffic.
- Station Name: New Delhi Metro Station
- Location: Directly connected to the Ajmeri Gate side of the railway station. Just follow the clear signage.
- Key Lines:
- Yellow Line: Connects to major hubs like Rajiv Chowk (Connaught Place), Kashmere Gate (ISBT), and Hauz Khas.
- Airport Express Line (Orange Line): This is a game-changer. It provides a seamless, high-speed connection to Terminal 3 (T3) and Terminal 1 (T1) of the Indira Gandhi International Airport in under 25 minutes.
Pro Tip: If you are heading to the airport with luggage, the Airport Express Line from NDLS is your most reliable and stress-free option.
Essential Tips for a Smooth Journey at NDLS
- Beware of Touts: Ignore anyone offering to help you with your luggage, find your platform, or get a ticket. They often charge exorbitant fees. Be confident and use the official resources.
- Arrive Early: The station is huge. Arrive at least 1.5 to 2 hours before your train’s departure to account for security, finding your platform, and navigating the crowds.
- Food & Water: The station has numerous food stalls and chain outlets (like Haldiram’s). For a more relaxed meal, the food court on the Ajmeri Gate side is a good option. Always carry a water bottle.
- Porters (Coolies): If you need help with luggage, look for licensed porters in a uniform (often red). Negotiate the price firmly before you hand over your luggage.
- Security: All entry points have baggage scanning and security checks. Keep your ticket and a government ID (like Aadhar, Passport, or Driver’s License) handy as you may be asked to show it.
With this guide, you can navigate the chaos of New Delhi Railway Station like a pro. Plan ahead, stay aware, and have a wonderful journey!
FAQ Section
Q1: What is the difference between New Delhi (NDLS) and Old Delhi (DLI) railway stations?
A: New Delhi (NDLS) is the main, central, and more modern station, handling most premium and long-distance trains. Old Delhi (DLI) is an older, more chaotic station that handles many passenger and shorter-distance trains. Always double-check your ticket to see which station your train departs from.
Q2: Can I store my luggage at NDLS?
A: Yes, there is a 24-hour Cloak Room (luggage storage facility) available on both the Ajmeri Gate and Paharganj sides. You will need to show your ID and train ticket to use it.
Q3: Is there a direct metro to the airport from New Delhi Railway Station?
A: Yes, absolutely. The Airport Express Line (Orange Line) is directly accessible from the Ajmeri Gate side of NDLS and will take you directly to IGI Airport terminals.
